SHIPPING
We now offer free and fast shipping
Worldwide express shipping 2-5 days!
RETURN
Email us at hello@williamstrouch.com when you want to make a return.
• Products can be returned within 30 days after the order has been received from us.
We will refund you same day we have the return.
How long does delivery take?
Orders normally take 2-5 working days to arrive. Orders are delivered during office hours (8am-5pm) Monday to Friday.
Where is my order?
Look in your delivery email, please check your tracking number and follow your package. Please check spam folder in your inbox if you can not find it.
Can I return an item?
Yes, as a customer you always have 30 days to return. We do follow thedistance selling regulations.You should enclose the original packaging and the cover cannot be used when returned.
Can I change/cancel an order?
Your order normally dispatches the same day or latest by the next working day. If we haven't yet dispatched your order, you are welcome to contact us and cancel your order.
What countries do you ship to?
We deliver to most of the countries. If you cannot find your home country in the drop down at the checkout, please contact customer service and we will try to find a solution for you.
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us immediately. We generally process orders within the same day or the next working day.